How do you handle conflict in your relationships? Do you avoid conflict at all costs, trying to avoid the potential pain and hurt that all-too-often results from such conflict? Are you at a loss on how to address sin in your relationships, whether your own sin or the sin of others? Do you find it immensely difficult to confess your sins to others, or to forgive others when they do confess theirs?
Whether we struggle in handling conflict in our relationships, or not, The Peacemaker will prove to be invaluable in pointing us to Scripture, and giving solid practical advice on resolving conflicts.
The author of the book, Ken Sande, is now president of Relational Wisdom 360, an organization focused on preventing conflict. He founded Peacemaker Ministries in 1982, a ministry that aims to equip Christians and churches to respond biblically to conflict.
The focus of the book is “how God can help you as an individual Christian [to] throw off worldly ideas about resolving conflict and become a true peacemaker” (15). The book is divided into four major sections, the 4 G’s of resolving conflict: 1) Glorify God (1 Cor. 10:31); 2) Get the log out of your eye (Matt. 7:5); 3) Gently restore (Gal. 6:1); 4) Go and be reconciled (Matt. 5:24).
Focusing on God is the key to resolving conflict constructively. God is sovereign, even over conflict, and ordains it for our good (62). One must see conflict not as a mere inconvenience, but as “an opportunity to glorify God, serve others, and grow to be like Christ” (31).
Here are a couple of important questions to ask during conflict: “How can I please and honor God in this situation? In particular, how can I bring praise to Jesus by showing that he has saved me and is changing me?” (34).
How we handle conflict is a glorious opportunity to be a witness to others of God’s saving work for and in us, and also to “breathe grace” to the one with whom we are at conflict.
Sande defines conflict as “a difference in opinion or purpose that frustrates someone’s goals or desires” (29). We must examine ourselves and our contribution to the conflict, no matter how small it may seem to us. As Matthew 7:5 instructs us, we are to get the beam (log) out of our own eye, before we presume to remove the mote (speck) in the brother’s eye.
Conflict starts in the heart, when our own idolatrous desires are unmet, and leads us to sinful responses, as James 4:1-3 details (102).
After we have examined ourselves and our own contribution to the conflict, we are to confess our sins to each other. One of the finest sections of this book is titled “The Seven A’s of Confession” (126-134). 1) Address everyone involved, those whom we have sinned against or who have witnessed our sin. 2) Avoid “if, but, and maybe,” for these words ruin a confession by shifting blame to others. 3) Admit specifically what you did wrong, including wrong attitudes that were involved. 4) Acknowledge the hurt that the person endured as a result of your action. 5) Accept the consequences of your action (Appendix C explains how forgiveness is compatible with consequences). 6) Alter your behavior. 7) Ask for forgiveness (and allow time).
Do we confess our sins, often, to one another? How do we do so? We ought to follow the 7 A’s of Confession, not mechanically and thoughtlessly, but from the heart.
Part 3 of the book is titled “Gently Restore.” Chapter 6 provides some basic guidelines for talking privately to a person with whom we have had a conflict. When should we overlook the brother’s sin with a love that covers a multitude of sins (1 Pet. 4:8), and when should we not overlook his sin, and instead speak to him about it (still out of a heart of love)? Here are some helpful guiding questions: “Is it dishonoring God? Is it damaging your relationship? Is it hurting others? Is it hurting the offender?” (150-155).
If and when we do decide to speak to the one with whom we have a conflict, what happens when the person does not recognize his contribution to the conflict, even after we have humbly acknowledged our own? Once again, Sande provides wise guidance (158-160).
Chapter 7 explains fundamental communication principles and how to apply them. When confronting one about a conflict, one should focus on the gospel, and not on the law. It is the gospel, what God has done and is doing for us in Christ, that gives hope for change.
A second principle is good listening, including clarifying what others have to say, and agreeing specifically on any points in common (165-169).
Finally, it is important to speak clearly and constructively, taking every effort to speak, not in a manner so that we can be understood, but in a manner so that we cannot be misunderstood (176).
Chapter 8 elaborates on the principle of Matthew 18. One important principle is: “we should try to keep the circle of people involved in a conflict as small as possible for as long as possible” (186). Most of the instruction in this chapter is sound, although the author does have some odd advice for churches to deal with unrepentant sin (193). Rather than follow such advice, we have the steps laid out in Article 77 of the Church Order for what to do in such a situation.
Part 4 of the book discusses forgiveness and reconciliation. Forgiveness is not passive; it is not excusing or minimizing the sin of the other; it is an active decision. In particular, forgiveness involves making four promises:
“I will not dwell on this incident.”
“I will not bring up this incident again and use it against you.”
“I will not talk to others about this incident.”
“I will not let this incident stand between us or hinder our personal relationship.” (209)
We ought to distinguish between the attitude of forgiveness, which one must have regardless of whether confession of sin is made, and the act of declaring forgiveness, which is done only upon the repentance and confession of the offender (210-211).
Let us reflect on our own forgiveness of others for a moment. Do we strive to maintain an attitude of forgiveness towards those who have wronged us? When we say “I forgive you,” are we faithful in keeping the four promises outlined above?
Do we say, “I forgive you, but I can never forget what you did and I can never be close to you again?” That is not forgiveness; not the forgiveness that God freely shows to us in Christ; not the forgiveness that we are called to imitate: “forgiving one another, even as God for Christ’s sake hath forgiven you” (Eph. 4:32b). At times, consequences for sin may be necessary (Appendix C), even after confession is made and forgiveness is granted, but not the cruel punishment of withdrawing one’s love and fellowship (213).
After forgiveness comes reconciliation. It is necessary to make a deliberate and sustained effort to maintain the relationship; otherwise, the relationship will deteriorate (219).
How does one work on reconciliation in the face of great difficulty? The author introduces what he calls the “Replacement Principle” (220-222). Negative thoughts, words, and actions cannot simply be put aside; they must be replaced by positive ones.
This is important first of all at the level of thought. When negative thoughts about a person enter our minds, we have to replace them with positive thoughts, perhaps of his strengths instead of his weaknesses. As we do so, praying to God for grace, we will find ourselves thinking well of the person.
The same holds true also of our words and our actions. The author quotes a seemingly naïve yet true statement of C.S. Lewis: “Don’t waste time bothering whether you ‘love’ your neighbor; act as if you did. As soon as we do this we find one of the great secrets. When you are behaving as if you loved someone, you will presently come to love him” (221-222).
One concluding observation. This book ought not be read as a self-help book, as if following the guidelines mechanically will lead to resolved conflicts and improved relationships.
One must sincerely desire to show unconditional love and to seek the neighbor’s welfare above one’s own welfare. One must have a right heart that seeks to glorify God even in the midst of conflict. Only then will the principles, carefully considered, and the practical advice, discerningly followed, benefit the child of God and the relationships of which he is a part.
Sande, Ken. The Peacemaker: A Biblical Guide to Resolving Personal Conflict. 3rd edition. Grand Rapids: Baker Books, 2004.
Written by: Marcus Wee